okjpPrivacy Policy
This page describes what we collect when you use okjp and how we keep that data protected. We take your privacy seriously—your personal information, payment details, and betting history are encrypted and stored securely. We do not sell your data to third parties, and we only share information with payment processors and legal authorities when required by law.
Our privacy practices comply with data protection standards applicable in the jurisdictions where okjp operates. When you access okjp from Jakarta, Surabaya, Bandung, or Medan, your data is handled according to the same security protocols regardless of location. If you have questions about how we handle your information, you can contact us via in-app chat or email [email protected], and our team will respond within 2 hours during business hours.
We update this policy occasionally to reflect changes in our service or legal requirements. Material changes will be notified to you via email or in-app notification at least 30 days before they take effect. Your continued use of okjp after that period means you accept the updated policy.
What Data We Collect on okjp
We collect information in three categories: account data, transaction data, and usage data. Account data includes your name, date of birth, email address, phone number, and identity documents (ID card, passport, or driving licence). We collect this during account registration and KYC verification to prevent fraud and comply with anti-money-laundering regulations.
Transaction data includes every deposit, withdrawal, and bet you place on okjp. We record the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), timestamp, and settlement result. This data is retained for 7 years to comply with financial record-keeping requirements.
Usage data includes your login times, device type (Android app, iOS browser, desktop), IP address, and which games or markets you access. We collect this to improve okjp's performance, detect fraud, and understand how players use our platform. We do not track your location beyond the IP address, and we do not use cookies to identify you across other websites.
How We Use Your Data on okjp
We use your account data to verify your identity, process deposits and withdrawals, and communicate with you about your account. We send you emails about settlement results, bonus offers, and account security alerts. You can opt out of promotional emails via your account settings, but we will continue to send transactional emails (deposit confirmations, withdrawal status, account alerts).
We use transaction data to settle bets, process payments, and detect fraud. Our fraud-detection system flags unusual patterns—e.g., multiple deposits from different payment methods in a short time, or bets placed immediately before a match result is announced. If we detect suspicious activity, we may freeze your account temporarily while we investigate. We'll contact you via email or phone to confirm your identity before unfreezing.
We use usage data to improve okjp's performance. We analyse which games are most popular, which payment methods are fastest, and where players experience delays. This helps us optimise the app for Android and iOS, reduce load times, and prioritise feature development. We do not use this data to profile you or make automated decisions about your account.
Third Parties and Data Processors on okjp
We share your data with third parties only when necessary to operate okjp or comply with law. Our payment processors (the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) receive your name, account number, and transaction amount to process deposits and withdrawals. These processors are bound by confidentiality agreements and use your data only to complete the transaction.
Our servers may sit outside your jurisdiction. Your data may be stored on servers in Singapore, Australia, or other regions. We ensure that all data transfers are encrypted and that our data processors comply with international data protection standards. If you are in a jurisdiction with specific data residency requirements, contact us to discuss options.
We may disclose your data to law enforcement or regulatory authorities if required by law or court order. We will notify you of such requests unless legally prohibited from doing so. We do not voluntarily share your data with government agencies or third-party marketers.
Your data on okjp is encrypted in transit and at rest. We use industry-standard security protocols to protect against unauthorised access, alteration, or disclosure.
Your Rights and Data Access on okjp
You have the right to access, correct, or delete your personal data. To request a copy of your data, contact [email protected] with your account email and phone number. We will provide a complete export of your account information, transaction history, and betting records within 5 business days. The export is in standard format (CSV or JSON) so you can review or transfer it elsewhere.
You can update your account information (name, email, phone number) directly in your okjp account settings. If you need to correct identity documents or address proof, contact our support team and we'll guide you through the re-verification process.
You can request account deletion at any time. We will close your account, refund any remaining balance to your original payment method, and delete your personal data within 30 days. Transaction records are retained for 7 years to comply with financial regulations, but your name and contact information are removed from our active systems.
Cookies and Tracking on okjp
We use cookies to keep you logged in on okjp and to remember your preferences (e.g., language, notification settings). These cookies are stored on your device and are not shared with third parties. You can disable cookies in your browser settings, but this may prevent okjp from functioning properly.
We do not use tracking pixels, web beacons, or third-party analytics tools that follow you across the internet. We use internal analytics to measure okjp's performance—page load times, error rates, feature usage—but we do not track your activity outside okjp.
Contact and Data Protection on okjp
If you have questions about our privacy practices, want to request your data, or believe your data has been misused, contact us at [email protected] or via in-app chat. Our data protection team will respond within 2 hours during business hours (10 AM–10 PM Jakarta time, 7 days a week).
We undertake to handle all data requests transparently and to resolve privacy concerns promptly. If you are unsatisfied with our response, you may escalate your complaint to the data protection authority in your jurisdiction.